How does shop.BigArchery.it work and which stores are part of that platform?
When you order on shop.BigArchery.it your order is forwarded to the store you have chosen (if you choose to do pick up in store) or sent from one of the partner stores directly to the address you indicated. Bignami provides automatically the shop in charge with any goods that could be missing to process the order.
You can find a list of our partners here.
I have a doubt about the compatibility of products ; whom can I ask?
You can contact our customer service centre or contact one of our partners directly.
How is the availability of the product established?
shop.BigArchery.it is based on a network of partner stores that guarantee the highest possible stock of products. The green dot indicates that the goods are available at Bignami’s warehouse, while the orange dot indicates that the availability at Bignami’s warehouse is low or zero. If not directly available at Bignami’s warehouse, the item may still be available at one of the partner stores. The verification is immediate and you will be contacted in case of unavailable goods.
I tried to register but I get an error in the password field. What is the correct format?
You must use a password of at least 5 characters.
I am not resident in Italy, can I still buy?
We only ship within the Italian territory, those residing abroad can request delivery in Italy at an affiliate shop or an Italian address.
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